The restaurant OS built for what billing software can't do — inventory, CRM, AI, all connected.
Petpooja runs 1.5 lakh restaurants. It's earned that. But billing software and a restaurant operating system are different things — here's what changes when billing, inventory, customers and AI all run in one connected system.
across 75 cities in IndiaBilling software records what happened. An OS prevents what shouldn't.
Most POS tools ask: "how fast can you bill?" We asked: "where is your profit going?" Everything follows from that.
"What did we sell today?"
- →Captures the bill. Manages the counter.
- →Shows end-of-day sales
- ✗Doesn't say why profit is down
- ✗No real-time waiter ↔ kitchen sync
- ✗Customer leaves — you don't know who
- ✗Inventory, expenses, CRM are separate tools
"Where is every rupee going — and why?"
- ✓Billing — any device, no hardware needed
- ✓Inventory — recipe-level cost per dish
- ✓Expenses — P&L per table, shift, outlet
- ✓Customers — CRM, loyalty, WhatsApp, included
- ✓Operations — prep time tracked, kitchen synced live
- ✓AI layer — auditing every number, flagging every leak
Six features. One table. The clearest way to see the difference.
| Feature | MyGenie | Petpooja |
|---|---|---|
| Transparent INR pricingCan you see the price before calling? | ✓ ₹799–₹2,499 / mo | ✗ Contact us |
| AI features built-inUpsell, audit, insights, segmentation | ✓ 7 features in Pro | ✗ Not available |
| Runs on any deviceNo terminal purchase needed | ✓ Any device | ⚠ Local POS terminal |
| WhatsApp + LoyaltyIncluded — not a marketplace add-on | ✓ Included in Pro | 3rd-Party |
| Audit logs / theft detectionEvery void & cancel flagged automatically | ✓ AI-reviewed, live | ✗ Not available |
| Go-live time | ✓ 24 hours | ⚠ Multi-day setup |
Pricing and features based on Petpooja's publicly listed information as of Sep 2026. Petpooja does not publicly display INR pricing — confirm current plans at petpooja.com.
Real numbers. Named restaurants.
No industry benchmarks. No projections. Owner-reported outcomes only.
Cashier was cancelling items post-payment. Audit logs exposed it. Process fixed, losses recovered.
Full operation on 3 mobile phones — no front desk, no printers. Table turnaround improved 25%.
One person runs the operation end-to-end with WhatsApp reports. ₹25,000 less in staff cost every month.
"On Petpooja, the whole system would stall if the LAN dropped — staff waiting, kitchen confused. On MyGenie, the owner, waiters and kitchen are all connected from anywhere. It just works."
"We needed inventory that worked and a Captain App without a LAN cable. Switched to MyGenie, got both at a price published upfront — no calls, no surprises. Renewed after a year without thinking twice."
"Petpooja felt complicated for no reason. MyGenie was up and running within a day. We've already referred three other businesses — that's how confident we are."
"Five years on Petpooja and the LAN dependency was a daily headache — Captain App limited, KDS limited, inventory limited. One month on MyGenie and I can't imagine going back."
"I needed real-time sales visibility, not a report the next morning. MyGenie gave me that from day one. We've already opened a second outlet on it — a third is coming."
"Petpooja had too many features I didn't need and not enough of the ones I did. MyGenie was comprehensive without being overwhelming — and when I call support, someone actually picks up."
Petpooja gives you reports. MyGenie gives you answers.
All 7 AI features in the Pro plan. No separate AI license.
Staff forget to suggest add-ons.
AI suggests the right add-on at billing. Average bill value up 18% at La Fetta Pizzeria.
Manipulation hides in reports.
AI audits every void, discount and stock variance. Caught ₹1 lakh in 2 weeks before year-end would have found it.
You can't tell who's about to stop coming.
AI surfaces at-risk regulars and lapsed customers automatically. 30% better repeat rate with targeted offers.
Our prices. Right here.
- POS & Billing
- KOT
- Owner Dashboard
- Daily reports
- Everything in Starter
- Captain App + KDS
- Online Ordering
- CRM + Aggregator Sync
- Everything in Growth
- Loyalty + Wallet (included)
- WhatsApp Automation (included)
- All 7 AI features (included)
- Dedicated account manager
Common questions about choosing MyGenie.
See if MyGenie is the right fit for your restaurant.
A specialist walks you through your outlet type — live, not a slide deck.
